Technical Support for Eudora

If you would like to view a very in-depth manual on the web, click Here to view a guide to the Eudora E-mail package.

To download a copy of Eudora, for Windows 3.1 click Here
To download a copy of Eudora, for Windows 95 click Here
To download a copy of Eudora, for Mac click Here

Eudora E-Mail is the software that you will be using to recieve and send all of your Internet e-mail. It is vital that the program be configured correctly in order for you to use it's capabilities to it's fullest. To do this, we need to let Eudora know who we are; that way, Eudora knows for whom it is checking for mail. This is done is by making some changes in the Configuration of Eudora. To configure it, follow these steps outlined below.

First, open Eudora (if Eudora attempts to check for mail, hit the 'esc' key.)

Second go to the 'Special' menu and select 'Configuration...'. This will bring up a vital screen that holds important information about you, the recipient and sender of electronic mail.

In the 'POP Account:' box, we need to enter your e-mail account address. My username is 'fish', so my e-mail account address is 'fish@fishbone.com' (excluding the single quotes).

The 'Real Name:' box is for you to put your real name. This name will appear next to your e-mail address when you send a message to another person.

The 'SMTP Server:' should be set to 'mailhost.fishbone.com' (again withouth the single quotes).

The 'Return Address:' should be the same as your e-mail account address. This is used by a person who is replying to a message you sent to them. This is placed in the 'From: ' area in an e-mail message.

'Check For Mail Every ' ______ 'Minute(s)' is where you would set the amount of time Eudora automatically check for mail while Eudora is running.

In the 'Message Configuration' box is where you can set the fonts used by Eudora that will be shown on the screen and also that will be printed.

The last item in the 'Message Configuration' box is where you can set an Auto Receive Attachment Directory. This is where Eudora would automatically place a file that is attached to any incoming e-mail.

After Eudora is configured correctly, go to the File menu and click on 'Check Mail' command to have Eudora check for mail. Eudora will confirm who you are by asking for your password.

Frequently Asked Questions

UNDER CONSTRUCTION

Why do I get an error that says:

"There has been a error tranferring your mail. I said:
PASS [shhh! Don't tell anyone.]
and then the POP server said:
ERR Password supplied for "(username)" is incorrect." ?

This indicates that the password that you've entered when Eudora when to check the mail doesn't match with the one that you use to log on to our service with. Remember that the system detects whether you are using uppercase or lowercase, so if you gave a password with an uppercase start letter and the rest of the word is lowercase, then that is the way it has to be entered to check your mail.

Why do I get a 'time-out' error when checking for mail?

This could be happening for a few reasons, but the most prominent is the modem initialization string that you are using. The modem initialization string tells your modem how to "talk" to our server. If a connection isn't negotiated, then your computer and our server are not talking on the same wavelength and our server waits for your computer to change, thus the 'time-out'.